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Frequently Asked Questions...

How do I book my Once Upon A Day shoot?

  • Please complete the contact form with your preferred date and enquiry or call Paul on 07813 95 95 87 / 020 8123 5658.
  • We take your session fee payment in advance. This does not include any prints or products.
  • We accept BACS payments and all major credit and debit cards by phone.
  • You will receive an invoice by email (or post if required).
Where will the shoot take place?
This is your decision. It can take place at your home, your garden, local park or further afield. I am happy to suggest places that are particularly ‘photogenic’ but your local woodland or park is just as good. If the weather isn’t conducive to shooting outdoors, then we can base the shoot around your home. I will have lighting with me that ensures I can work in all conditions.

Who can be involved in the shoot?
The children are obviously the main focus of the shoot, but I rely heavily on the parents in a supporting role. If you would like to include parents and grandparents, that’s fine.

What should our kids wear?
Whatever they feel comfortable in. No logos if possible. Please bring at least one change of clothes with you.

Can I add on extra hours on the day of the shoot?
No need. I will stay as long as is necessary.

How long after the shoot will I see the pictures?
You will be sent a link (password-protected) to the pictures from your day within 14 days.

How many pictures will there be?
Approximately 60-100.

Will I be able to see them online?
Yes. You will be sent a link (password-protected) to a website where you can see all your pictures.

Can I have a disc of all the images?
Yes. You can either buy a disc of your pictures (see pricing page) or download your images from the website link.

Do we have to pay for retouching if required?
No. All pictures are print ready when you view them. Any prints or albums ordered will be given a final ‘polish’ before printing.

Can I order an album or book of the pictures?

Yes. We can supply coffee table books or albums. Please see the
pricing page for further details.

Do you do studio shoots?
Yes. Studio shoots can be arranged by contacting us directly. Please call us or complete the contact form with your enquiry.

How much do your charge for prints?
Please see the pricing page for all costs.

Can you supply make-up artists for the teen style shoots?
Yes. We have some amazing hair and make-up artists that we can call upon. Prices from £150. Please mention this at the point of enquiry if you are interested.